Privacy Policy

Welcome to Mandarin Solar Private Limited ("we," "our," "us," or "Mandarin Solar"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, handle, store, and utilize your personal information when you visit our website mandarinsolar.com (the "Site") and utilize our solar consultation and quote generation tools.

By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree to the terms of this policy, please do not use our services or submit any information through our contact portals.

We may collect, store, and use different categories of personal information about you, which we group as follows:

• Identity Data: Includes first name, last name, business entity names, and titles.
• Contact Data: Includes email address, telephone number, mailing address, city, and state.
• Installation Data: Includes physical property coordinates, estimated solar requirement (kW), current electricity bills, roof/property layouts, and utility details.
• Technical & Usage Data: Includes IP address, browser type, geographical location, access duration, operating system details, and pages viewed during your session.

We process your data strictly under legal bases and to fulfill specific operational targets:

We value your confidentiality. Mandarin Solar does not sell, rent, or lease your personal identification data to marketing agencies or third parties. We share your information only under these specific situations:

• Authorized Subcontractors: Certified solar engineers, structural installers, or logistics partners who require addresses to mount physical grid systems.
• Cloud Host & Storage: Encrypted backend databases and server hosting providers hosting our core architecture.
• Regulatory Authorities: State electricity distribution boards (DISCOMs) for solar net-metering approvals and grid synchronization.

We have integrated robust physical, electronic, and managerial systems to safeguard and secure the details we collect online.

All communications between your browser and our servers are encrypted using Secure Sockets Layer (SSL) protocol. Database fields storing contacts are isolated behind strong firewall standards.

Mandarin Solar uses small text packages called cookies to enhance user experience, track page navigation habits, and speed up form processing actions.

You can direct your browser settings to reject cookies, or alert you when they are sent. However, doing so might block sections of the site from executing normally (e.g. state/city lists or custom quote forms).

Depending on geographical location and relevant state regulations, you possess specific data freedoms:

• Access & Portability: You can request copy sheets of the specific personal coordinates we hold about you.
• Correction: You can demand adjustments to incomplete or inaccurately recorded information.
• Erasure: You can demand that we completely purge all personal files when they are no longer legally required.

If you wish to invoke any of your rights or have clarifying points on the usage parameters outlined here, connect directly with our compliance lead: